4/30/2020 1:53:14 PM Microsoft growth accelerates as pandemic boosts cloud business By Mike Daly Growth mirrored by 360Globalnet with its digital claims management platform 360Siteview. Digital acceleration is a key need and those...
4/23/2020 3:41:24 PM Chief Transformation Officers- which profile do you match? By Mike Daly Very useful analysis of the difference between effective and sub-optimal roles like Chief Transformation, Chief Data, Chief Digital,...
4/23/2020 12:00:02 PM Call centres: Rising to the challenge of home working amid Covid-19 By Mike Daly What are the obstacles that call centres in the insurance industry face in transitioning to working from home and what are some firms...
4/22/2020 1:38:52 PM No-Code platforms the beating heart of insurance innovation By Mike Daly "Today’s insurance companies, brokers, MGAs and underwriters are searching for new ways to become vastly more efficient; and to bring new...
4/22/2020 9:52:54 AM When it comes to networks - small and powerful is better than big and weak By James Barclay Over the last month, we have all focused on our digital footprint and our online presence. I have had countless chats with professional...
4/21/2020 3:05:13 PM Skinny Dipping with Insurance Transformation By Mike Daly Warren Buffet’s said of recessions and depressions that “...when the tide goes out, you see who has been swimming naked.” McKinsey shows...
4/14/2020 4:27:49 PM When the dust settles in the insurance world, it will be gold for some By Mike Daly Covid-19 has forced fundamental change on us all. Necessity is the mother of invention and for the world’s insurers, necessity has never...
4/14/2020 10:24:55 AM Digitising Claims Management- a Leader's Imperative By Mike Daly Whilst written about asset management the key points are as applicable to insurance claims management. Martijn Moerbeek is group director...
4/10/2020 11:14:17 AM Emulate the digital mastery of FANGS- Amazon, Google..... By Mike Daly "Insurers Admire Digital Giants and Insurtechs More Than Any Other Competitor for Their Approaches to Innovation" Gartner 2020 CIO's...
4/7/2020 9:07:57 AM UK Government promises up to £25,000 for innovator companies that develop digital support solutions By Mike Daly This will be of interest to any innovative companies able to develop and deploy technology in one of TechForce19’s three priority areas:...
4/4/2020 10:45:01 AM Can data save us from coronavirus? Lessons for all By Mike Daly One could be forgiven for thinking coronavirus was the opportunity for big data, machine learning and AI to come to he rescue and give...
4/3/2020 12:00:00 AM COVID-19: The Fifth Horseman of Digital Transformation By Mike Daly Remember 9-11? I had just joined as VP Digital Transformation at Hilton Hotels to plan and deploy an online reservation system for all...
4/2/2020 9:43:09 AM Pros and Cons of Chatbots By Mike Daly Technological advances in artificial intelligence like Google Meena claim to be more sophisticated than today’s chatbots in...
4/1/2020 11:30:36 AM The Three IT Phases of a Crisis By Mike Daly "Whilst most of the focus is in reacting and winding down costs, my view is that this should possibly be the busiest time ever for IT...