2/28/2018 10:55:32 AM One Stop Digital Conglomerates threaten incumbent leaders By Mike Daly Hoteliers beware! Airbnb is considering launching an airline as a step to transform itself from a home-sharing app to an all-round...
2/26/2018 3:50:39 PM What does it take to get a digital transformation right? By Mike Daly "“When you boil it down, there are really three things that if you get right, you’ve just multiplied your chance of success.” Markus...
2/23/2018 9:23:41 AM The Camera As Spatial Computing Platform By Mike Daly "With the camera, the fight for pixels falls by the wayside. We are moving towards a computing era when the camera will run applications...
2/23/2018 12:00:00 AM Flaws in smart contracts- could be costly By Mike Daly You would think that after years of evolving this would not happen. Vulnerabilities? That's just what blockchain is meant to guard against
2/20/2018 4:32:05 PM The Parts of Customer Service That Should Never Be Automated By Mike Daly It's true that products can be bought and, if need be returned or repaired, automatically. On the other hand, much of business and...
2/20/2018 9:40:41 AM Should incumbent market leaders copy digital disrupters? By Mike Daly The hotel industry faces competition from a wide variety of competitors vying for guest spend on accommodation; from Airbnb to Online...
2/16/2018 8:39:18 AM The darker side of the connected home By Mike Daly Compatibility, complexity, sheer bloody frustration. A rigorous scientific study of how a fully connected home can both enable and...
2/15/2018 12:34:09 PM Dyson- from vacuums to electric cars By Mike Daly An engineer, proven innovator, transforming existing products and now he has electric cars in his sights. Sir James Dyson already has...
2/15/2018 11:04:10 AM 52% consumers consider insurers difficult to deal with! By Mike Daly “In our very immediate, always-connected world, this includes how quickly and how well organisations respond to their questions and...
2/14/2018 11:02:42 AM England Rugby and Eddie Jones Takeaways for Sales and Marketing By Mike Daly I was fortunate to be at the England v Wales rugby game on the weekend with DellEMC. Observing and hearing Matt Symons (Wasps second...
2/14/2018 10:29:11 AM Customer Experience is more than digitisation By Mike Daly Staid, analogue incumbents in all industries look to digital transformation strategies, projects and technology to improve UX. That is a...
2/12/2018 6:20:23 PM Amazon 3-Step Formula for Success By Mike Daly Bezos is at it again, this time announcing his intention to shake up the American health care industry. His strategy for doing so teaches...
2/12/2018 11:29:57 AM Check transformation is not just change By Mike Daly "Too many companies are being lulled into a false sense of transformation security through siloed digital projects and change initiatives...
2/8/2018 1:37:52 PM Under utilised data biggest drag on digital transformation By Mike Daly "“The forward-leaning hotel companies are investing in a shift from transactional-based data to event-based data.” Chris Silcock, CCO,...
2/6/2018 9:55:20 AM Robot Passed a Medical Licensing Exam By Mike Daly "Xiaoyi, an AI-powered robot in China, for example, has recently taken the national medical licensing examination and passed, making it...
2/2/2018 11:38:26 AM Supply Chain Transformation is far more than just digital change By Mike Daly "‘Smart cities’ and ‘the Internet of Things’ have become buzzwords, corporate jargon often used to further a conversation with little or...