What are the obstacles that call centres in the insurance industry face in transitioning to working from home and what are some firms...
Mike Daly
Warren Buffet’s said of recessions and depressions that “...when the tide goes out, you see who has been swimming naked.” McKinsey shows...
Covid-19 has forced fundamental change on us all. Necessity is the mother of invention and for the world’s insurers, necessity has never...
How many travel insurer's claims systems were "pandemic crisis" ready? How many claims management systems could anticipate today's...