11/23/2021 1:17:59 PM Motor insurer digital maturity, touchless auto claims and customer satisfaction By Mike Daly Touchless auto claims have frequently been in the news this year as AI powered platforms analysing millions of vehicle images are piloted...
7/29/2021 10:41:50 AM Auto insurance, digital maturity and how to transform it By Mike Daly Have you seen a surge in announcements describing the digital transformation of a key stage in motor claims- damaged vehicle inspections...
5/4/2021 12:56:54 PM Are CIOs sleeping on ‘low code’? By Mike Daly David Chou in CIO 3rd May 2021 says "CIOs must adopt a new philosophy for executing a low-code culture in IT." Otherwise attempts to...
3/16/2021 10:02:13 AM POST-COVID DIGITISATION: WILL THE INDUSTRY MANAGE TO MAINTAIN MOMENTUM? By Mike Daly Chris Sandilands points to a worrying thought; that after a spurt of innovation carriers, MGAs and brokers are slipping back to...
2/22/2021 1:25:45 PM A shoe shop with no shoes is next step in retailer’s fightback By Mike Daly Lockdown and COVID-19 has accelerated change and digital transformation at Hotter's Shoes. A completely new business model that aims for...
12/10/2020 11:02:51 AM Flipping the odds of transformation success in your favour By Mike Daly "Successful digital transformations are rare. But companies that get six factors right can flip the odds of success from 30% to 80%." BCG...
9/2/2020 10:31:41 AM Where do we go now? Innovation in a post Covid-19 landscape By Mike Daly There’s a lot to learn from the Covid-19 pandemic and the resulting disruption. David Rogerson poses an important question. "Where does...
2/20/2020 11:14:14 AM Will most car manufacturers & auto insurers disappear in less than a decade? By Mike Daly Maarten Ectors' role at L&G is to anticipate and plan for disruption, change, threats and opportunities. He signals the trends behind the...
10/30/2019 9:38:29 AM The honest truth about RPA and process automation By Mike Daly "The challenge we increasingly hear from customers is that while the “robotic” part of RPA has captured everyone’s imagination as an...
10/22/2019 10:29:08 AM The numbers behind successful transformations By Mike Daly Mckinsey shows that four critical success factors are shared by the top quartile of companies measured by financial performance....