At my last company, one day you couldn't talk to anybody outside the company unless you were registered as HQ and had been on a two day...
Mike Daly
We are seeing that social / digital is making an impact on business. I'm not talking about the move to Cloud / SaaS and the systems...
The stories behind Kodak and Uber are a well worn path and so often we go down a route of innovation. Kodak developed the first digital...
Great article by the Boston Consulting Group on how, so many, digital transformations seem to be controlled by technology. Article after...
Interesting research from MIT on leadership in the digital age. What we find here at Digital Leadership Associates...
Interesting article about BMW and the realisation that they need to own the customer experience from beginning to end. Let's park (pun...
The research we are seeing seems to have reached a tipping point. In the past the digital transformation articles were very "why" but...
Digital Transformation isn't about system change or moving from On Premise to Cloud. It is also critical that there is no empty vision. ...
There is a common theme about customer service and customer experience which nobody talks about. Social Media. Think about it. We use...
With so many articles about digital disruption, digital is described as a physical thing. It isn't. You cannot just walk into your...
Many operating models were implemented years ago as part of ERP and CRM implementations. Often, pre-internet and almost certainly...
I read a lot of articles and books on digital transformation (like this one) and they are all pretty much the same. Transform or die! I...
We talk to many companies large and small about embarking on a digital transformation. Well we talk to them about how they transform...
This article (From Oxford Economics and SAP) has a great data sample of 3,171 but only 3% of companies have actually digitally...
There are a long list of disruptive technologies and applications, which were started by a disruptive business rather than the owners of...
Great article on what companies need to do in a time of continuous change. Especially as, certainly in the US profits are up . When is...