At my last company, one day you couldn't talk to anybody outside the company unless you were registered as HQ and had been on a two day...
Mike Daly
We are seeing that social / digital is making an impact on business. I'm not talking about the move to Cloud / SaaS and the systems...
The research we are seeing seems to have reached a tipping point. In the past the digital transformation articles were very "why" but...
There is a common theme about customer service and customer experience which nobody talks about. Social Media. Think about it. We use...