11/23/2021 1:17:59 PM Motor insurer digital maturity, touchless auto claims and customer satisfaction By Mike Daly Touchless auto claims have frequently been in the news this year as AI powered platforms analysing millions of vehicle images are piloted...
6/10/2021 1:10:16 PM Digital claims, supply chains and transforming the gig economy By Mike Daly In America today, 36% of workers freelance; during the Covid-19 pandemic, freelancing generated $1.2 trillion for the US economy. The...
2/22/2021 1:25:45 PM A shoe shop with no shoes is next step in retailer’s fightback By Mike Daly Lockdown and COVID-19 has accelerated change and digital transformation at Hotter's Shoes. A completely new business model that aims for...
6/25/2020 9:59:05 AM How insurance data science is like gelato By Mike Daly .....“If you cannot describe the difference between a taste of ice cream and a taste of gelato, it is obvious that you have never...
5/25/2020 2:04:28 PM Impact of no-code development platforms on digital transformation in insurance By Mike Daly No Code software and platforms liberate insurers from the constraints of inflexible insurance platforms. You know, the ones that you...
4/14/2020 4:27:49 PM When the dust settles in the insurance world, it will be gold for some By Mike Daly Covid-19 has forced fundamental change on us all. Necessity is the mother of invention and for the world’s insurers, necessity has never...
4/14/2020 10:24:55 AM Digitising Claims Management- a Leader's Imperative By Mike Daly Whilst written about asset management the key points are as applicable to insurance claims management. Martijn Moerbeek is group director...
2/19/2020 11:08:55 AM Insurers: How to Lead in the New Era of Connectivity and pitfalls to avoid By Mike Daly Digital storm clouds swirl around carriers portending upheaval and change: Insurers beset by slow growth and high churnCustomers trust...
2/18/2020 9:14:42 AM Auto industry OEMs venturing into Carrier's markets By Mike Daly Auto manufacturers and OEMs are in the ideal position to leverage the ever increasing stream of data from a vehicle's sensors streamed...
2/12/2020 10:27:08 AM The Wild West of insurance innovation: why pilots seldom scale By Mike Daly Are you one of the many that have a failed POC? Or one that seemed to work OK but never scaled? Are you like many an insurance leader...
2/10/2020 4:53:04 PM The present and future of data in insurance By Mike Daly JN Hould , Co-founder and Chief Data Officer at Breathe Life discusses how to leverage data across insurance - follow the link at bottom...
2/6/2020 10:36:49 AM Blockchain and insurance- immature dating or full scale romance? By Mike Daly Useful discussion of blockchain related to insurance and despite some interesting initiatives suggests that its more immature dating than...
11/11/2019 12:29:06 PM Black-box algorithms and a weakness of AI By Mike Daly A timely warning to insurers that expect AI and algorithms to automate claims decisions. “Goldman and Apple are delegating credit...
10/30/2019 9:38:29 AM The honest truth about RPA and process automation By Mike Daly "The challenge we increasingly hear from customers is that while the “robotic” part of RPA has captured everyone’s imagination as an...
10/14/2019 11:04:52 AM Technical debt legacy could sink a few insurers By Mike Daly "A thought-provoking article in The Economist prompts DevOpsGroup co-founder Steve Thair to urge insurers to get to grips with technical...
10/9/2019 1:02:45 PM The challenge we face is to create relevance By Mike Daly "One of my first impressions is that people in insurance overestimate the relevance of the product for the end customer. I would say it’s...