Useful research, which shows that CEOs and CFOs don't agree with CMOs in terms of outlook. It also shows that CMOs are not focusing in on...
Mike Daly
Today was our second Board meeting through Zoom. As a start up, we decided early on not to have an office. We couldn't justify the...
I've just finished a day of meetings via Zoom. I used to have a commute, to meet people in offices, to have meetings. Or have telephone...
Post pandemic, no return to normal and need for a new business, commercial, government and economic MO. Written two years ago this...
What are the obstacles that call centres in the insurance industry face in transitioning to working from home and what are some firms...
Warren Buffet’s said of recessions and depressions that “...when the tide goes out, you see who has been swimming naked.” McKinsey shows...
Covid-19 has forced fundamental change on us all. Necessity is the mother of invention and for the world’s insurers, necessity has never...
Whilst written about asset management the key points are as applicable to insurance claims management. Martijn Moerbeek is group director...
This will be of interest to any innovative companies able to develop and deploy technology in one of TechForce19’s three priority areas:...
Remember 9-11? I had just joined as VP Digital Transformation at Hilton Hotels to plan and deploy an online reservation system for all...
"Whilst most of the focus is in reacting and winding down costs, my view is that this should possibly be the busiest time ever for IT...
How many travel insurer's claims systems were "pandemic crisis" ready? How many claims management systems could anticipate today's...
Necessity is the mother of invention. Despite human nature resisting the need to change from centuries old practices Covid-19 makes it a...