Never mind the fines- it's about reputation, brand and customer relationships. The biggest challenge for insurers may well be in the data...
Mike Daly
Prevention rather than cure- but cure if needed. The consortium specifically also provides a needed resource for carriers that are not as...
"Even as economists continue to grapple with the productivity puzzle, the key takeaway for us is to remain focused on innovation without...
Summary of what you should do sooner rather than later. Follow link for more detail. Obtain ISO 27001 CertificationHire a DPO or CISOHire...
“Where do we want to be in five years as a result of advanced analytics? What are the implications to our business model, culture,...
How much of your enterprise data can be accessed and analysed today? 10%?15%?20%? - that's as good as it gets for most! SAnd totally...
There is a pack of insurtech insurgents hunting down your customers. Time to digitally disrupt them! Lemonade’s recent announcement...
Connected customers typically challenge the time and resources business managers and frontline staff have to deal with queries, claims,...
Use this checklist to benchmark against competitors whether you agree with the list or not. Take trend No. 1 Massive cost savers in...
One small step for Lemonade and one big potential step backwards for analogue, incumbent insurers. Insurers- I know the current analogue...
"Where it once may have been adequate to deploy pre-built, static dashboards created by IT and consumed by the line-of-business, users...
A reminder that vendor and media fintech & insurtech hyperbole leads to over-optimistic ( or pessimistic depending on where you're coming...
Perfect products and services delivered instantly at a reasonable cost? Customers take that for granted nowadays so operating models must...
Analytics potentially undermines the principle of traditional insurance—that premiums collected from low-risk policyholders contribute to...
Good health insurance use case from Oscar; - analytics key to delivering better customer journey and experience and gain competitive...
"Digitalisation is omnipresent, is changing people and markets in the long term at an ever-increasing speed. Absolute requirements are...